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Contact Anonysnap
Email reaches the Anonysnap Team directly — there is no support login, because there are no accounts. Write to support@anonysnap.com when a lookup breaks and to hello@anonysnap.com for anything else; the subject line decides how fast it is handled.
Last updated: · By the Anonysnap Team
Tell us the page, the public username if one is involved, and what you would like changed; for a privacy request, add your country or region. Please never send Snapchat passwords, login codes, private messages or anything from a private account.
Emailhello@anonysnap.comOne address for questions, privacy, copyright and removals.Questions, feedback and ideas — hello@anonysnap.com.
support@anonysnap.com — include the username and what appeared on screen.
hello@anonysnap.com, subject “Copyright notice”. The copyright page lists what to include.
hello@anonysnap.com, subject “Removal request”. Children and safety risks go to the front of the queue.
hello@anonysnap.com, subject “Privacy”, for data questions or a rights request.
After you write
A person reads every message, usually within a few working days. Anything involving a minor, intimate images shared without consent or a safety risk is handled first. Broken pages get fixed; public content shown through the viewer is checked and removed or corrected when there is a reason to.
English gets the quickest and most accurate reply.
What we cannot help with
A lot of mail we get is really for Snapchat. We have no way into any Snapchat account, yours included, so recovering, unlocking or signing in to one is a job for Snapchat support.
Private accounts, other people’s viewer lists and expired Stories are out of reach for us too, and the original Snap can only be removed inside Snapchat, by Snapchat or by the account that posted it.
More from Anonysnap: how the viewer works · Snapchat viewer safety rules · editorial principles · about the team · privacy policy · terms of service.